This agency is useless. They don’t investigate or read consumer complaints.
My bank defrauded me and forged statement to conceal their costly error. I sent all the prof to CFPB . They didn’t bother reading it. For big banks and creditors, it suffice to provide an answer of any sort and the case will be close by CFPB.
Clearly , CFPB IS an enabler.
It discourages consumer from holding banks and creditors accountable for their unlawful actions. Consumers will get more justice if they post their complaints in Social media.
Product or Service Mentioned: Consumer Financial Protection Bureau Customer Care.
Reason of review: Poor customer service.