Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs

Home Plus Mortgage violated every regulation and guideline that can be violated by changing all my figures at closing. It was a classic bait and switch and clear TRID guidelines violations.

CFPB did absolutely nothing!!! They did not investigate it. They did not explain their actions. They are absolutely worthless. This is not a case of a disagreement of opinion. They never even expressed one. They never even considered the complaint.

I called them and they said they don't investigate any individual complaints but take them into consideration if and when they choose to investigate a company, lol. It is a joke.

CFPB is just another worthless government organization spending our tax dollars with no purpose whatsoever. I am shocked that something like this even exist.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

I didn't like: Worthless service, That you do not do any investigation to protect the consumer, Complete waste of your time.

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