I filed a complaint against Bill Me Later for double-billing me. The CFPB contacted BML alright - and ALL BML did was remove the charge in question from promotional billing that would post a month down the line to a "current charge".
What GALLS me the most is that the CFPB has a website where they post the results of complaints - and I was easily able to find mine - and they had the NERVE to say that my complaint was resolved in MY FAVOR, which is a bold-faced LIE. This agency is WORTHLESS.
They do NOTHING at all the help the consumer - it is all a SHAM for show. I even disputed their so-called results, and never heard from them again.