Now that the CFPB has a new director, who is intent on disbanding it completely at the request of Washington, D.C., it has effectively ceased to exist. It no longer protects anyone except BIG BUSINESS, banks, and the others it was designed to protect consumers interests.
It no longer does anything at all, just another smokescreen for all the TOO BIG TO FAIL banks. I am sure they are all waiting for things to crash so they can get one more government bailout at taxpayer expense.
My last two complaints went unanswered, and in the trash. These jokers waste taxpayer dollars pretending to help, but give bureaucrats a job doing nothing
Product or Service Mentioned: Consumer Financial Protection Bureau Customer Care.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Complete waste of your time.